Munich Airport / Flughafen München GmbH
Very high: known contacts, IR/SOC contract starting soon, operational transformation and automation agenda around ramp, passenger experience and Lufthansa partnership.
Target lead / route-in
Thomas Hoff Andersson, Managing Director & COO; Jan-Henrik Andersson and Andreas Haumberger mentioned as existing contacts.
Best opening thesis
Position Airbus Protect as a European aviation-specialist resilience partner that can connect cyber, safety, operations, sustainability and regulation into one practical executive roadmap.
Suggested first offer
Smart Ramp safety & cyber assurance sprint: hazard analysis, threat modelling, OT asset inventory, data-sharing governance and operational fallback modes.
Contact people / public profile photos
Photos are from public official/media/profile pages where a reliable embeddable image was found. For some operational contacts, only profile pages were found, not a reusable public image.
Andreas Haumberger
XING shows a public profile reference; no stable embeddable image source found.
1. Why this prospect matters now
- Thomas Hoff Andersson joined as COO in May 2025 in a newly created role focused on complex handling processes and passenger experience.
- Munich and Lufthansa joined FTE Smart Ramp in 2026; Andersson highlighted the need to define technologies, processes and standards for autonomous ramp operations.
- Munich has emphasized innovation, automation, data sharing and AI in airport experience transformation.
- Integrated-report messaging stresses recovery, profitability and development as a leading European/global hub.
2. Likely business / risk triggers
- Autonomous ramp operations create safety, human-factor, cyber, OT and liability questions.
- SOC/IR engagement can be expanded from response to proactive MDR, purple-team and OT monitoring.
- Passenger experience improvements rely on resilient digital platforms and partner ecosystems.
3. Airbus Protect service proposals
| Proposal | Why it fits | Commercial shape |
|---|---|---|
| Smart Ramp safety & cyber assurance sprint | Smart Ramp safety & cyber assurance sprint: hazard analysis, threat modelling, OT asset inventory, data-sharing governance and operational fallback modes. | Start with a 2–6 week diagnostic/workshop, then convert to roadmap, implementation support, managed service or periodic assurance. |
| MDR/SOC expansion | MDR/SOC expansion: from incident response contract to continuous airport-specific detection use cases and playbooks. | Start with a 2–6 week diagnostic/workshop, then convert to roadmap, implementation support, managed service or periodic assurance. |
| Purple-team exercise based on airport disruption | Purple-team exercise based on airport disruption: baggage/ramp/boarding systems, third-party cloud outage and crisis communication. | Start with a 2–6 week diagnostic/workshop, then convert to roadmap, implementation support, managed service or periodic assurance. |
| AI governance and safety case support for automation pilots in operations and passenger flow. | AI governance and safety case support for automation pilots in operations and passenger flow. | Start with a 2–6 week diagnostic/workshop, then convert to roadmap, implementation support, managed service or periodic assurance. |
4. Why Airbus Protect is the right partner
Airbus Protect combines aviation-domain safety know-how, cybersecurity, sustainability and resilience services. Official pages position Airbus Protect as supporting aviation across IT/OT convergence, ground operations, Part‑IS, product/system security, MDR/SOC, offensive security, business continuity and sustainable aviation transition.
Relevant Airbus Protect capabilities
- Part‑IS gap analysis, ca‑ISMS design, pre-audit and training
- SOC/MDR for airport critical infrastructure with darknet/digital-risk monitoring and incident hotline
- OT/industrial cybersecurity for baggage, apron, energy, building-management and security-screening environments
- Red-team/purple-team exercises tailored to airport scenarios
- BCP/crisis tabletop exercises including cyber, drone, severe weather and supplier outage scenarios
- Hydrogen/SAF/electrification safety, risk assessment and permitting support
- Sustainability governance, climate resilience and infrastructure risk analysis
5. Conversation guide for Prague
Opening
“We help aviation organisations make innovation and sustainability transformation resilient by design — not only compliant, but operationally robust.”
Questions
- Can we use the upcoming IR/SOC work as the start of a broader airport operational resilience roadmap?
- Where does Munich need independent assurance before scaling autonomous ramp use cases?
- Which Smart Ramp processes are most exposed to cyber or safety certification concerns?
Next step to propose
Offer a short executive workshop after ACI: map current initiatives, identify 3–5 cyber/safety/sustainability risk hotspots, and define a concrete 90‑day support roadmap.
6. Internal pursuit notes
Stakeholder hypothesis
CEO/COO cares about resilience, passenger experience, regulatory trust, sustainability and reputation. CISO/CIO cares about risk visibility, third-party exposure, evidence, incident response and architecture. Operations/security/safety care about continuity and practical procedures.
Qualification checklist
- Is there an active Part‑IS/NIS2 programme and who owns it?
- Which OT domains are monitored by SOC today?
- How are third-party airport service providers assessed?
- What critical transformation project needs independent assurance in 2026?
- Is there appetite for a tabletop exercise with executive participation?
Sources used
- Munich COO appointment
- Munich Smart Ramp 2026
- Munich integrated report note
- Airbus Protect cybersecurity
- Airbus Protect aviation
Prepared from public web sources available on 22 June 2026 plus the prospect/context email supplied by Lukas Weber. Treat as an engagement briefing, not as confidential customer intelligence.